Chanticlear Pizza

Reviews about Chanticlear Pizza

• 2 / 5

  By J Rigg
  I am so disappointed, because I love Chanticlear Pizza, however I don't feel I can go back in that store again. When I arrive to pick up my pizza, I was told they did not have an order for me at all and that I must have called another store. They were blaming it on me that they lost an order. Okay I thought okay let's just get this going make me a pizza. While the pizza was in the oven, I showed them on my telephone the number I called which was theirs. Something I don't feel a customer should have to do. I waited patiently for my pizza to come out, after 25 minutes I went and ask them where my pizza was? oh it's right here they say. They had it boxed up. I was bringing it to a nursing home. By the time I got to the nursing home and got the pizza out I was so disappointed to see that it was burnt. Seriously? I am waiting for a pizza that they messed up on, and they let it go so long that it burns? What is wrong with this picture? I know that everybody has a bad day and a bad night, but what happened to treat your customers respectfully? I do not believe in that old adage, that the customer is always right, but I do believe that if you're going to blame the customer for something you better be darn sure that it is the truth.
  I'm not expecting anything from you pizza place, except maybe to agree with me that you were wrong and you did nothing about it. Oh and maybe you can deliver some pizzas to Golden Living nursing home in Anoka to make up for the burnt pizza.
  October 13, 2016
• 2 / 5

  By Danielle Holten
  Chanticlear Pizza has a wonderful thin crust pizza. However, we never know what it tastes like hot.
  When my husband called to say it had been over an hour since we ordered our pizza the girls response was, "Your order was placed at 5:52 and it's now 6:50. It hasn't been an hour yet and your pizza is on it's way."
  First off - RUDE! We ordered over $40 in pizza and for it to arrive cold is unacceptable. Had this been the first time, not a problem. But in 2 years we have NEVER received a hot or even warm pizza. It always arrives cold. They have never offered an "We're sorry for the delay" or "We'll take $5 off your next order".
  Actually, the last time we ordered it we ended up going ordering a Pizza from Domino's which arrived hot and sent the Chanticlear driver away with their cold pizza since in had been over an hour.
  We are done with you and will gladly drive over to the Andover location where they have hot pizza and friendly service.
  September 22, 2016
• 5 / 5

  By Amanda Mackereth
  Our go to for ordering pizza! We love the splashes!
  September 09, 2016